My name is Adriano Celiento, 28-year old. I come from Napoli (Italy) but I live in Helsinki (Finland).

Work Experience

- DATES: current job

- EMPLOYER: Seven Networks International Oy

- POSITION HELD: Support Engineer

- MAIN ACTIVITIES AND RESPONSIBILITIES:
- working in the support team offering technical support about SEVEN's mobile email software.

- DATES: may 2007 - july 2007

- EMPLOYER: Anygraaf Oy

- POSITION HELD: Webdesigner / Webmaster

- MAIN ACTIVITIES AND RESPONSIBILITIES:
- Library of website’s layouts for Anygraaf’s software products.
- Requirements: compatibility, integrity and consistency when the layouts are displayed using different browsers or screen resolutions.
- Programming languages: XHTML and CSS.

- DATES: 15 november 2004 - 20 august 2006

- EMPLOYER: ITS - Information Technology Services.

- POSITION HELD: Avaya consultant engineer

- MAIN ACTIVITIES AND RESPONSIBILITIES:
1) Installation of Avaya Call Centers software (Avaya Interaction Center).
2) Maintenance/customer care of a Telecom Italia call center site.
3) Configuration of an Avaya Definity Switch and of the call routing management.
4) VBA (Visual Basic for application) scripts customization, concerning the software integration of Avaya Interaction Center and other CRM software like Siebel, Remedy, HP Service Desk.
5) Development of applications for the platform Avaya IVR (Interactive Voice Responder) that, thanks to an external gadget provider, could be used to download ringtones, wallpapers and java games on mobile phones, or applications to welcome call center customers and implement a more complex call flow.

Education and Training

- DATES: september 1997 - may 2004

- ORGANISATION PROVIDING EDUCATION:
University FEDERICO II of Napoli

- SUBJECT: Engineering of Telecommunication

- TITLE OF QUALIFICATION AWARDED: Engineer of Telecommunication

THESIS SUBJECT:
Methods and instruments for measurements on Wireless LANs. The thesis concerns with the analysis of the standards IEEE 802.11a/b/g, of a set of measurements for the 802.11a/b/g signals and instruments as IQview (Litepoint), MT8860A (Anritsu), CSi11a software (Seasolve), Agilent and RohdeAndSchwarz.

Personal skills and competences

Mother tongue:
Italian

English:
Reading skills = very good
Writing skills = very good
Verbal skills = very good

Finnish:
Reading skills = beginner
Writing skills = beginner
Verbal skills = beginner

Social skills and competences:

I consider myself confident, flexible communicator with excellent social skills, capacity of adaptation, dynamism, intellectual curiosity, will for growth and for professional evolution, flexibility, proven by ability to juggle between different projects or working places if necessary with no forewarn. I am ambitious and I believe in myself getting the desired results. About my personality, I have a professional attitude and disposition.

Organizational skills and competences

I possess very good organizational skills and I have some experience in the administration of little projects. I worked on projects involving coordination of people and I work well on a team. My team consisted of representatives from many departments, varied technical backgrounds, and at times, different locations. I am always courteous and I always have a very good relationship with customers, where a customer is often also an internal colleague who is looking for your expertise. I am persevering. I possess good communication skills. It involves the ability to present and defend thoughts or ideas to a wide audience such as fellow employees, managers, or customers.

Technical skills and competences

I achieved an excellent capacity for problem analysis and resolution as I daily face problem solving situations and new challenges, both technical and non-technical. Creativity and innovation are often key qualities used in order to be able to solve problems quickly and efficiently. I possess the will to learn with flexibility and availability. My expertise is largely a function of the products I've installed and designed during the last two years:

Avaya products:
* Avaya Interaction Center 7.1: a multimedia contact center solution that provides a blended channel management solution for voice, web, and email contacts.
* Avaya Voice@Work: Graphically oriented tool to create applications for voice response systems (Avaya Conversant).
* Definity Telephony switch.
* Avaya IP Softphone 5.

Operative systems:
* Windows XP/2000 * Solaris 8,9 * DOS * Linux

Programming languages and tools:
* Macromedia Dreamweaver 8: XHTML and CSS.
* Siebel CRM software, by Oracle (user overview).
* VBA (Visual Basic for Applications) concerning AIC configuration.
* Toad (Quest) for database management.
* ORACLE 9.2.0 / 8.1.7, concerning AIC installation.
* Xmanager enterprise 2.0, to control remote servers.
* Reflection X and Real VNC, for remote connections.
* WS_FTP Pro, file transfer client.
* Adobe Acrobat 7.0 Professional.

Microsoft Office 2003:
* Microsoft Word, PowerPoint, Excel, Visio, Outlook and Outlook Express, Frontpage.

Others:
WinZip, WinRAR, TextPad, UltraEdit, ExamDiff.

University knowledge:
* C/C++
* ML matlab (MATLAB 5.12)
* LabView (5 and 6 by National Instrument)

Graphical Programs:
* Paintshop Pro image editor.
* Adobe Photoshop CS2 photo editor.

Artistic skills and other competences

My main hobby is to build websites. In this field I can use my creativity. I love arts, I like to draw and create layouts or logos for websites with Photoshop CS2. I enjoy to travel, in Italy, in Finland, England, France, Estonia, Sweden.

Driving license

Italian driver license B type for cars.